Parcel will be mostly shipped by China Post Air Mail(Registered Mail) in 5 business days if we have them in stock.It normally takes 10-25 business days to arrive, but in some countries it may be little longer due to holidays or customs, local dispatch efficiency or other reason, so please think over before you select it, If you don’t want to wait so long time, please pay the Express fee or please don’t buy. Usually other couriers only need 3-7 days. Please contact us first if you want to ship by DHL, UPS, EMS, Fedex or other couriers.
1.China post air mail:
To Russian Federation usually takes 30~45 working days
To USA, Canada usually takes 10~18 working days(we usually ship by ePacket if you are from USA:)
To Australia, New Zealand, Singapore usually takes 12~20working days
To UK, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Poland, Finland, Ireland, Norway, Portugal, Switzerland, Sweden usually takes 12~25 working days
To Italy, Brazil usually takes 20~30 working days
Other countries usually takes 15~25 working days.
It takes about 15~20 days to USA!
shipping usually takes 4~7 working days.
it usually takes about 4-7 working days!!
The shipping cost does not include any import taxes,and buyer are responsible for customs duties.
We offer wholesale price for bulk order! pls contact us if you need to place any bulk order.
Warrant & Return Policy
Defective product must tell us within 3 days attached with the picture of defective part. Please return it with your own cost within 1 weeks from the time the merchandise is received. We will arrange to exchange a new one for you at once. (you should include all original items undamaged in resaleable condition, thanks).
If you need refund, only item’s listing price is refundable. Buyer is responsible for shipping cost incurred shipping products back.
Please do contact us before leaving a Neutral or Negative feedback. As a serious and responsible seller, we will try our best to solve your problem. Your comment is very important in our business success. If you are satisfied with your purchase and our service, please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
Note: Rating below 5 may lead us a bad standing situation.
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Shipping & Returns
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-14 Business days
7-14 Business days
Australia, New Zealand
7-14 Business days
Central & South America
7-14 Business days
7-15 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of this store.
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.