SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-14 Business days |
Canada, Europe |
7-14 Business days |
Australia, New Zealand |
7-14 Business days |
Central & South America |
7-14 Business days |
Asia |
7-15 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of this store.
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As always quality gun, a second time Shipping to Yekaterinburg about 2 weeks
1,9 perfect
Items like that you need to fly
For 1,5 years and growth, I usually buy clothes the 92-98. Fit for 5 years. Less would be enough. Excellent fabric. Soft. strings, but it is easy to fix. Washed at 40 degrees, the village.
The quality is excellent, they write that cotton 95%, to the touch it looks like so. The only negative is a lot of threads, but they are not difficult to trim. Also, the suit is small, take a larger size
Slightly unlikely, child 1,8, size 2 T Butt straight))
very nice aterial and solid too
Great kombez, come quickly
It's a bomb! The quality is excellent! On the child in the growth of 106 cm took 6 T, turned out to be butt, came quickly. In Udmurtia 2 weeks
very pretty baby girl jumpsuit. quality is good too,i recommend
The suit is great. After washing, of course, some threads came out, but these are straight trifles. The quality is very good. I sat perfectly, on the podguz even freely in the Pope. The only thing (for us, we are plump) the rubber band on the legs presses, we will change to a more free one.
Perfect suit for summer, fabric soft, color as the picture. Very much.
The costume is wonderful! And quality! And beauty.
Fits the description of goods, soft jeans-good for the baby. The strings, but not critical, no smell. Order size 2т-в Review wrote that it is about 75 cm, it's a tag which reads size 100, into the 60 cm, but he bolshovaty, in fact probably 2 year old baby
Super suit! One in one as in the photo! Highly recommend!
The material is good the quality is also good but the sizes are small the 2 years old size is just like an one years old European size
Overalls are straight super, but small. The child growth of 82 cm and weight 13 kg, 1.8 ordered 3 T, we are normal for the summer, but not more, in the groin area with a diaper already a little press
Fabric Good, dense. Many threads and sometimes no stitches, but this Ali))