Frequently Asked Questions

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs, or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 1 working day.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information just after you place the order. But sometimes tracking might not be available if free shipping applies. In this case, please Contact Us

Can I cancel my order?

You can change or cancel your order within 12 hours. To do so Email Now